Airline easyJet has launched an investigation into why a teenage boy was able to board an overbooked flight at Gatwick Airport on Thursday (July, 20).
The boy, who is reportedly from Worthing, was flying on his own, but was removed from the flight when it emerged it was overbooked.
A spokesperson for easyJet said:
“We are investigating why he was able to board the aircraft as he should have been informed at the gate.
“easyJet has a procedure to protect unaccompanied minors but unfortunately this was not followed on this occasion and so this is being investigated.
“We transferred him to an alternative flight later the same day and provided a voucher for refreshments whilst he waited.
“A member of our customer team will also be in touch directly to arrange for his EU261 compensation to be paid and we would like to apologise for any inconvenience caused.”