Up to 200 staff members at Southern Water are facing redundancy, according to a trade union.

UNISON said 220 customer service staff for the company, including a number based in Worthing, were told yesterday (Thursday, 13) their work will transfer to Capita on August 1, while a small number of staff will remain in the business.

The trade union said the new Capita roles will be based in Rotherham in South Yorkshire, and Bangalore in India.

Southern Water said a maximum of 200 people will be impacted.

UNISON regional organiser Caroline Fife:

“At the meeting yesterday staff were upset, shocked and angry about this news. 

“They don’t know which group of staff they are in and what is going to happen.

“Given the short timescale they want to know what is going to happen when and what money they will receive so they can plan their lives.

“A number of staff have less than two years service, so they will not be eligible to get any redundancy pay.

“UNISON will be trying to provide support to staff over the next few weeks.”

Staff will reportedly be given more information on Monday while Southern Water has started a 45 day consultation about the transfer of work.