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'More Help Needed' For West Sussex Fire And Rescue Service

West Sussex Fire and Rescue Service has improved markedly since its previous inspection, but there are still areas that need attention, according to a new report.

Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) judged that the service:

  • ‘requires improvement’ at effectively keeping people safe and secure from fire and other risks;
  • is ‘good’ at efficiently keeping people safe and secure from fire and other risks; and
  • ‘requires improvement’ at looking after its people. 

Her Majesty’s Inspector of Fire and Rescue Services Matt Parr said:

“The service is improving how it responds to calls, with better command of incidents, and fire engines arriving within the expected timeframe.

"It also has good workforce planning processes and is better at having the right people with the right skills in place.

“There are still areas where the service needs to improve, however – these include making sure firefighters carry out enough prevention activity, doing more to reduce unwanted fire signals, and continuing to make sure staff behaviour aligns with organisational values."

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